Contact Centre Solutions

Contact Centre Solutions

iLex Business Solution' contact focus arrangements empower you to stay aware of client desires; from conventional end to end contact focuses, and in addition the most recent bound together innovation stage in the cloud. Ilex Business Solution is among India quickest developing and experienced suppliers of outsourced contact focus arrangements; our capacity and trustworthiness is exhibited by our progressing business connections, with more than 20 huge customers.

We give answers for B2B and B2C inbound and outbound offering, client administration and specialized help work area.

We offer multi-station correspondence: phone, email, SMS, web co-skimming, and advantageous organization toward oneself through conventional push-catch IVR, or regular dialect discourse computerization.

We enroll, prepare and oversee individuals particularly for every contact focus that we work. Ilex Business Solution spends significant time in making profoundly profit, exceptionally captivated workplaces. Our game changers are: unmatched results from activities like compatibility based-call-directing, and improved operational proficiency that is conveyed by applying the real execution knowledge got from overseeing around one million calls week after week to day by day operational administration choices.